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What is Indie & Main?

Indie & Main is a part of the OneCoast family of brands. is a curated online marketplace representing vendors and brands in the gift and home space to independent retailers. Through a curated boutique model, our mission is to make it easy to shop for trusted brands and discover inspiring new brands your customers are sure to love. 

While Indie & Main is a OneCoast company, it maintains a separate brand and shopping experience.

How do I pay with terms?

During the checkout process, you are able to update your payment information in Step 2. After you have entered and confirmed your shipping location in Step 1, you will be prompted to move into Step 2. In this section, you are asked to select your Payment Type. Select "Pre-Approved Vendor Terms". Please note that every customer is required to enter a credit card as a form of validation. This is true even if you plan to make all of your purchases with credit. Your card will not be charged.

If you are currently NOT on terms with a vendor and want to submit an order with terms, please contact Indie & Main Customer Care at 1-866-599-2348, option 1 as additional information will be needed to process the order.

What are the order minimums?

Click here to view the order minimums.

What are the accepted payments?

Click here to view the accepted payments.

What are the shipping rates?

Each vendor determines shipping costs based on weight and distance. If you have more questions regarding your shipping costs, you can contact us.

What is the status of my order?

You will receive a confirmation email shortly after placing your order indicating it was received by Indie & Main. After that, you are welcome to contact us to request a status update on your order. You may also want to contact the vendor's customer service department directly for status updates, such as new account/terms approval, shipping status/cost, or available/back-ordered items.

How long will my order take to ship?

Processing and shipping times can vary depending on the vendor that you order from. Your confirmation email will have an approximate processing and ship time for your order.

The minimum time for processing is 2-3 days. If you'd like to request rush processing for your order, you can make a note on the last page of the Checkout Process requesting it. There may be an additional charge to rush processing on a vendor.

Who should I contact to change/cancel an order?

If you placed your order online, contact customer service by email or at 866-599-2348.

I have received damaged products. Who do I contact?

We're sorry to hear that you have received damaged and/or defective items in your shipment. You can contact Indie & Main Customer Care by email or at 866-599-2348 and we will help you get this issue taken care of.

I have questions about a specific product. How do I get additional details?

You can our customer service team by email or at 866-599-2348.

How can I apply to be a vendor on Indie & Main?

To apply to be a vendor, please fill out our vendor application form here

How do I make a list on Indie & Main and share it?

The list feature on is a way to organize, keep, order or share products.

Is there a quick way to reorder or buy again on

The Buy Again feature allows customers to easily place a reorder based on your past web orders.  It is a simple and easy way to reorder the products that are needed to restock. 

Are my logins and passwords the same for both and

No, each site requires its own unique accounts.  

Can I place a single online order, including both Indie & Main and OneCoast products?

No, the Indie & Main and OneCoast sites are separate domains, and their shopping cart and checkout processes are separate. 

Can a OneCoast Territory Manager write an Indie & Main order for me?

No, a OneCoast Territory Manager cannot write Indie & Main orders, but Indie & Main’s IndieCare representative can help you curate and place an order through 

We'd love to hear from you!

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